Company Profile
RAKwireless, based in Shenzhen, China, is a global leader in IoT solutions, specializing in LoRa gateways, sensors, accessories, and developer kits. The company provides both industrial and consumer-grade devices used by engineers, integrators, and developers worldwide.
- Sector: IoT Hardware Manufacturing & Distribution
- Team Size: 600 employees
- Presence: Operations in 14 countries
- Annual Turnover: 100M+ USD
- ERP Hosting: Odoo Enterprise (multi-company setup)
- Core Values: Open technology, innovation, and global accessibility in IoT infrastructure
Challenges Faced
Before adopting Odoo, RAKwireless faced significant operational inefficiencies due to fragmented systems:
- Master data (products, suppliers, customers) managed in Excel, leading to version control issues.
- Accounting, manufacturing, and warehouse operations were run on three separate systems.
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Lack of integration caused:
- Repetitive manual data input across departments
- Delayed or inconsistent reporting
- Disconnected processes between production, inventory, and finance
- No centralized BI capabilities
- Difficulty scaling ERP processes to global branches
Odoo Implementation
RAKwireless undertook a complete digital transformation by implementing Odoo Enterprise, replacing all legacy systems and unifying its global operations.
Scope of Implementation:
- Core Modules: Purchase, Manufacturing (MRP), Accounting, Human Resources, Sales, CRM, Shipping, Maintenance
- WMS Integration: Full barcode scanning for inbound/outbound operations and internal moves
- MES Connectivity: Machine integration for real-time shop floor monitoring
- Custom Development: Multi-step subcontracting flow adapted to their layered manufacturing processes
- International Rollout: Implementation extended to 13 additional countries, including retail shops and Shopify integration
- Headquarters Focus: Accounting consolidation and BI integration across global branches
Version & Hosting:
- Odoo Enterprise, multi-company and multi-currency setup, with localization support for overseas branches.
Business Benefits
Operational Efficiency
- Eliminated manual Excel-based workflows
- Automated data flow across departments, from procurement to production to invoicing
- Real-time machine and inventory tracking improved production traceability
Cost and Time Savings
- Removed dependency on 3 siloed systems, reducing software licensing and IT maintenance costs
- Cut processing time across departments due to unified workflows and automated triggers
Scalability and Global Coordination
- Successfully expanded Odoo usage to 13 international branches
- BI dashboards and KPIs now offer management visibility across all business units
- Accounting consolidation across currencies and localizations under one platform